Head office
Postal address: GPO Box 4509, Melbourne VIC 3001
Street address (main office): 1 Spring Street Melbourne VIC 3000
Telephone: (03) 9651 9999
General enquiries and feedback
By phone
Call 136 186 from anywhere in Australia, Monday to Friday, 8am to 6pm. Costs may vary - mobiles and public telephones may incur additional costs
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit www.relayservice.gov.au
- Planning: 1300 366 356 (local call cost).
- Solar Victoria: 1300 376 393
By email
Send any enquiries to lgv@ecodev.vic.gov.au.
If you need assistance, please contact Translating and Interpreting Service (TIS) for help with translating and interpreting. Contact TIS National on 131 450 (within Australia) or visit www.tisnational.gov.au
Online
For a specific complaint in relation to a decision, action or service provided by the department, please use the complaints form.