Coronavirus (COVID-19) Information

AGED AND DISABILITY SERVICES

In-home domestic assistance including personal care (e.g. showering and dressing), cleaning, waste removal, assisted food and grocery shopping, assisted meal preparation or delivery (e.g. meals-on-wheels), home maintenance, respite care (e.g. assistance to carers), assisted financial management. Out-of-home domestic assistance including community transport (e.g. shopping and appointments) or planned activity groups.

• Health care and social assistance sector guidance

ANIMAL MANAGEMENT SERVICES

Animal pound/ shelter services, dangerous dog seizures, nuisance animal complaints, collection of stray companion animals, wandering stock investigation, animal business registration and pet registration and permits.

• General sector guidance

COMMUNITY INCLUSION AND DEVELOPMENT

Community and multicultural events, festivals, concerts.

• Arts and recreation services sector guidance

  Public events guidance

COMMUNITY FACILITIES

• Community facilities and libraries IRL

CORPORATE SERVICES

Communications, finance, information technology, human resources and administrative functions for council services.

• Office workplaces guidance

COUNCIL DEPOTS

Storage and maintenance of machinery and vehicles, equipment ordering and dispatch.

• Construction sector guidance

COUNCIL INFRASTRUCTURE WORKS

Capital works, emergency asset works and construction or maintenance (regular or emergency) of roads, footpaths, drainage and flood systems and signage.

• Construction sector guidance
• Warehousing sector guidance

CUSTOMER SERVICE

Public communication interface including, physical customer services centres, call centre services, website services and email services.

• Office workplaces guidance

ECONOMIC DEVELOPMENT AND TOURISM

Local business support and development, tourism information centres, caravan parks, camping grounds.

• Tourism and accommodation sector guidance

ENVIRONMENTAL AND PUBLIC HEALTH SERVICES

Registration, inspection and investigation of food businesses and farmers markets, health and beauty businesses, tobacco retailers, prescribed accommodation, nuisances, domestic wastewater, infectious diseases and notifiable diseases.

• General sector guidance

ENVIRONMENT AND SUSTAINABILITY

Biodiversity, conservation and climate change programs, habitat retention, waterway health and public education programs

• General sector guidance

GALLERIES, MUSEUMS

• Arts and entertainment sector guidance

IMMUNISATION SERVICES

Immunisations for infants and children, secondary school students and general public.

• Health care and social assistance sector guidance

KINDERGARTEN AND EARLY CHILDHOOD SERVICES

Sessional Kindergarten, Long Day Care, Outside School Hours Care, Family Day Care and In-Home Care.

• Education and training sector guidance

LIBRARY SERVICES

Book/ magazine/ DVD/ toy lending, community meeting spaces, computer and internet access and story time sessions.

• Community facilities and libraries IRL

MATERNAL AND CHILD HEALTH SERVICES

Key age and stage consultations, home visits, centre appointments, group programs (e.g. parents’ group and breastfeeding classes), support groups (e.g. postnatal depression) and playgroups.

• Health care and social assistance sector guidance

MAYOR AND COUNCILLOR BUSINESS

Council Meetings, Committees and Briefings, election campaigning.

• Office workplaces guidance

MUNICIPAL EMERGENCY MANAGEMENT AND RELIEF SERVICES

Municipal and Regional Emergency Management Planning Committee meetings, emergency relief coordination, recovery centres, emergency relief centres, emergency risk assessments and fire prevention program.

• Community services IRL

PARKING ENFORCEMENT AND ON-STREET COMPLIANCE

Enforcement of red, green and blue parking signs and on-street presence.

• General sector guidance

PUBLIC SPACES

Parks, gardens, dog parks, nature strips, roadsides, beaches, golf courses, ovals and walking tracks, skateparks, playgrounds, outdoor gym equipment, drinking fountains, public toilet, graffiti removal, dangerous tree removal.

• Sport, exercise and physical recreation guidance

SPORT AND LEISURE FACILITIES

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• Sport, exercise and physical recreation guidance

STATUTORY BUILDING SERVICES

Undertake responsibilities of the Municipal Building Surveyor (including enforcement of the Building Act and Regulations within the municipality and responding to emergencies and threats to safety and property), assessing and issuing building and asset protection permits, and assessing applications
for siting and design variations.

• Office workplaces guidance

STATUTORY PLANNING SERVICES

Preparing and amending the Victoria Planning Provisions and planning schemes, assessing planning applications and granting permits under schemes, enforcing compliance with planning schemes and permits.

• Office workplaces guidance

WASTE MANAGEMENT SERVICES

Collection of residential and business kerbside bins including landfill, recycling, food and garden organic waste, illegal dumping investigations and prosecutions, litter programs, hard rubbish/ garden waste collections and community education.

• Electricity, gas, water and waste sector guidance

WASTE CENTRES

Transfer stations, landfills, tip shops, recycling centres, garden or food organic centres and disposal of e-waste, chemical and dangerous waste.

• Electricity, gas, water and waste sector guidance